Contact SOS

You can text, call, or email us any questions you have about any of our products.  Pacific Standard Time, no phone calls after 8 pm please.  Text and email fine any hour.  Thanks!

BannerPhoneEmail

27 thoughts on “Contact SOS

  1. Great new website! Love the new look!!!

  2. Great stuff guys, product looks great and service was fast! Look forward to doing business with you.

  3. Hi Brian

    I just bought a helmet and need to paint it Do you still have your WWII OD paint recipe from Home Depot?

    Many Thanks!

    1. Home Depot changed the brand of the paint, and so they told me they could not match it up again without scanning a new sample. I took them an original WWII pack tray shelf, but anything that has that OD flat color from a piece of equipment, e-tool, etc. would work for them to color match. Sorry, I’m in the same boat! Hopefully I can get another sample in. You can buy paint at J Murry 1944. It’s spendy, but the right color and a can will go a long way.

  4. Hi, I have just complite my registration on your website. I try a few days ago to do an order ..but at the check-out aren’t possible close the order payment because the shipping cost aren’t computable for my adress in Italy. How could I do my order? I have many items to order into your website.
    Thank’s

    1. I have not run into a problem with any orders from overseas with one exception. If you are ordering dummy ordinance, we’ve restricted shipment. The reason for this is the fact that USPS doesn’t allow dummy ordinance to go air mail. Nor does UPS. If it’s ground in the USA, we can ship it. If it’s overseas, the cost and regulations are just too much. If that isn’t the case, email me at bryan@serviceofsupply.com or text me at 15093071297. I can help figure out a different way to get the transaction done. Thanks!

  5. I ordered 10 packages of the 2 inch black safety pins (6 in each package) to replace missing ones on my USGI bandoliers. I placed the order for them on 3/22 and today 3/25 they arrived in the mail. Super fast shipping and prompt processing of my order. Thanks for a professional hassle free online transaction. I look forward to doing business with you in the future.
    Sincerely, Jeff Kuzma Rio, WI

    1. Thanks Jeff, we appreciate the business!

  6. A guy I know in a reenacting unit in California is making them, we’ll distribute them for him. We don’t have a timeline, although I’ll contact him and see if he can post a time. I’ve just gotten a few prototypes, they look really good, and fit our repro boxes exact. All you’ll need is a recipe -Bryan

  7. I have a residential address and a postal address due to the postal system not delivering in my area. My credit card details will only show my residential address. Do you post to post boxes? And if so, how do I get your web system to integrate both addresses?

    1. You should be able to enter a “ship to” address despite the credit card information. For all of our products except for dummy ordinance, we ship to PO boxes via USPS. However for any smoke grenades, rubber grenades, or dummy ammo, we have to send it UPS and that requires a physical address. If for some reason the shopping cart does not let you type in a ship to address, put the order through and text me at 5093071297 and I can put in whatever address you need me to. Thanks, Bryan @ SOS

  8. I am contacting you to request an update on my order from July 18. Order #2427. It was a set of dogs tags.
    Thank you

    1. I’m checking with Kilroy, who makes these for us, and we’ll find out if it was our oversight or somehow it got lost in the mail. Did the stencils arrive in good order?? -Bryan @ SOS

  9. Thank you for checking.
    Yes the stencil was good.
    Chris

  10. Hi I wondered if you sell Enlisted Man’s overcoat reproduction as I want size 46inch

    thanks Alan. [Hastings Military Vehicle Group GB]

    1. No, we don’t make reproduction uniforms. The wool G.I. overcoat is an item that I’ve not seen reproduced. There might be a chance that WWII Impressions, At The Front, or What Price Glory is making them. Otherwise, it’s Ebay. Good luck.

  11. Hello. Parcel arrived this day. Thank you for this transaction between the United States and France.
    Only downside for me, the French Customs have added 20% in tax …
    Regards.

    1. Glad it made it. Sorry about that customs duty, that really stinks.

  12. I’m trying to place an order but it says no shipping method. I live in Arizona. What do I do?

    1. I’m not sure what is happening, but I’m working on it. Sorry about the inconvenience.

      1. For some reason, when we updated the UPS shipping plug-in, our “origin address” did not automatically save. The problem is solved! Sorry about the hassle. Bryan @ SOS

  13. Hi guys I have tried contacting you regarding combined international shipping for two of your fabric gas brassards.

    Let me know how can I contact you!

    Regards,
    Javier

    1. I did reply! Sorry it did not get to you. We do combine shipping, however everything is weighted in our shopping cart system. Two gas brassards don’t seem like much, but the basic letter-package to Europe is $12-$15 already. Two brassards fit in a large envelope, and with the packaging, etc., comes to around $15-$18 to mail first class. USPS Priority mail is close to $40. If the website is showing a drastic difference, I’ll email you an invoice after getting an exact quote on the shipping. We also refund any huge overage from actual too. Our system is pretty accurate at having us break even on shipping at the end of each month, but there is no way with the diverse products we stock to make it perfect. bryan@serviceofsupply.com -Text- 1-509-307-1297

      1. Thanks for the update! really weird, I didn’t received the reply. Doesn’t matter, I still have some time before the event! jaja

        Anyways, the First Class Mail® International for two of the Brassards was exactly double to one, that was the reason for my question. Let me know if it is easier for you to send a new invoice or the refund!

        Regards,
        Javier

        1. Thanks for the details, double in price when you get two, that should not be the case. Do you use PayPal? If so, just add up two brassards, and the shipping for one, and PayPal the funds. We’ll get it right out. I’m also fixing the bug in the system, so that shouldn’t show crazy shipping anymore. You can use the regular cart. We will refund you any gross overages.

  14. Do you make a stamped D ration box for USMC ?

    1. No, sorry we don’t. I didn’t even know there was a USMC version? Interesting. Know what it looks like? Have an original?

Leave a Reply